Legal Entity

This website (balenistore.com) is operated by BALENISTORE LLC, a legally registered limited liability company in the Republic of Armenia (Registration No. 42.110.1430388, TIN: 03579606).
Registered Address: Yeritasardutyan str, house 8, Dzoraghbyur 2224, Jrvezh, Kotayk, Armenia
EU Support Address: Lenaart de Landrelaan 109, Antwerpen 2660, Belgium
Email: info@balenistore.com | Phone: +32 489 781910 (International), +374 93 764595 (Armenia)
BALENISTORE LLC operates as an international e-commerce company offering women’s fashion and apparel globally, with customer support available in both Armenia and Belgium.
We comply with EU consumer protection laws, Armenian commercial law, and GDPR privacy standards for customers located in the European Economic Area (EEA).

Overview

• By accessing or using balenistore.com (the “Website”) or purchasing any product or service (“Service”) from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein or available by hyperlink.
  
• These Terms apply to all users of the Website, including browsers, vendors, customers, merchants, and contributors of content.
  
• Please read these Terms carefully before using our Website. If you do not agree to all terms and conditions, you may not access or use our services.
  
• We reserve the right to update, modify, or replace these Terms at any time by posting updates on this page. Continued use of the Website after such updates constitutes acceptance of the revised Terms.
  
• Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

• By agreeing to these Terms, you confirm that you are at least the legal age of majority in your country of residence, or you have given consent for any minor dependents to use this site.
  
• You may not use our products for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including copyright and trademark laws).
  
• Transmitting worms, viruses, or malicious code is strictly prohibited.
  Violation of these Terms will result in the immediate suspension or termination of your account or services.

SECTION 2 – GENERAL CONDITIONS

• We reserve the right to refuse service to anyone for any reason at any time.
  You understand that your content (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements.
  
• Credit card and payment data are always encrypted during transfer over networks.
  
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without express written permission.
  
• The headings used in this agreement are for convenience only and do not limit or affect these Terms.

SECTION 3 – INFORMATION ACCURACY

• We make every effort to ensure that the information on this Website is accurate and up-to-date.
  
• However, we do not warrant that the information, descriptions, or images are error-free, complete, or current.
  
• All materials provided are for general information purposes and should not be relied upon exclusively for decision-making.
  
• We reserve the right to modify the contents of this Website at any time without prior notice.

SECTION 4 – SERVICE AND PRICE MODIFICATIONS

• All prices for our products are subject to change without notice.
  
• We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability.
  
• We shall not be responsible for any modification, price change, or discontinuation of Service.

SECTION 5 – PRODUCTS OR SERVICES

• Some products or services may be available exclusively online through our Website. These items may have limited quantities and are subject to return or exchange only as per our Return & Refund Policy.
  
• We have made every effort to display our product colors and images accurately.
• However, we cannot guarantee exact color accuracy on all device screens.
  
• We reserve the right to limit product quantities, reject orders, or restrict sales in any jurisdiction.
  
• We may discontinue any product or service at any time.
  
• All offers for products or services on our Website are void where prohibited by law.

SECTION 5A – CONSUMER RIGHTS (EU CUSTOMERS)

• Customers residing in the European Union (including Belgium) have the legal right to withdraw from a purchase within 14 calendar days of receiving their order, in accordance with EU Directive 2011/83/EU.
  
• To exercise this right, contact us at info@balenistore.com with your order number and details.
  
• Refunds will be issued to the original payment method once the returned goods are received in their original, unused condition.
  
• The customer is responsible for return shipping costs unless the product is defective or an error was made by Baleni Store.
  
• This right applies to all products purchased through balenistore.com by EU customers.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

• We reserve the right to refuse any order you place. Orders may be limited or canceled based on payment method, billing address, or suspected fraudulent activity.
  
• You agree to provide current, accurate, and complete billing and account information for all purchases.
  
• You must promptly update your account details, including email, billing address, and payment method, so we can complete your transactions.

SECTION 7 – OPTIONAL TOOLS

• We may provide access to third-party tools over which we have no control or responsibility.
  
• These tools are provided “as is” and “as available” without any warranties or endorsements.
  
• Use of these tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

• Our Website may include links to third-party websites that are not affiliated with us.
  
• We do not monitor, control, or endorse any third-party content, and we are not responsible for their accuracy, reliability, or policies.
  
• Users should review the terms and privacy policies of third-party sites before engaging with them.
  
• We assume no liability for any damages or transactions made through third-party websites.

SECTION 9 – USER CONTENT, COMMENTS, AND FEEDBACK

• If you submit reviews, suggestions, ideas, or other materials (“Submissions”), you grant us a worldwide, royalty-free, perpetual right to use, reproduce, modify, and distribute such content.
  
• We reserve the right to edit or remove any material we consider inappropriate, unlawful, or offensive.
  
• You agree that your submissions will not violate any rights of third parties or contain defamatory, obscene, or otherwise unlawful content.

SECTION 10 – PERSONAL INFORMATION

• Your submission of personal information through the store is governed by our Privacy Policy.
• We comply with GDPR and Armenian data protection laws for handling personal data.

SECTION 11 – ERRORS AND INACCURACIES

• Occasionally, our Website may contain typographical errors or omissions in product descriptions, prices, or shipping information.
  
• We reserve the right to correct such errors and update information without notice, including after you have placed an order.

SECTION 12 – PROHIBITED USES

You are prohibited from using our Website or its content to:

• Engage in any unlawful activity
• Violate international or local laws
• Infringe on intellectual property rights
• Distribute harmful software, viruses, or malware
• Collect or track personal data of others
• Engage in fraudulent or misleading behavior
• Interfere with the Website’s functionality or security
  
  We reserve the right to terminate service for any user engaging in prohibited actions.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

• We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.
  
• All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
  
• BALENISTORE LLC and its employees, agents, and partners shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products purchased.
  
• Where applicable law does not allow the exclusion of certain warranties, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

• You agree to indemnify, defend, and hold harmless BALENISTORE LLC, its affiliates, partners, and employees from any claim or demand made by any third party due to your breach of these Terms, your violation of any law, or your infringement of third-party rights.

SECTION 15 – SEVERABILITY

• If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions shall continue in effect to the fullest extent permitted by law.

SECTION 16 – TERMINATION

• Either you or BALENISTORE LLC may terminate this agreement at any time.
  You may terminate by ceasing use of our Website and notifying us of your decision.
  
• We may terminate or suspend your access without notice if you violate these Terms.
  
• All obligations incurred before termination (such as payment or indemnification) shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

• These Terms of Service, along with all other posted policies, constitute the entire agreement between you and BALENISTORE LLC regarding the use of this Website and Services, superseding any prior agreements or communications.

SECTION 18 – GOVERNING LAW

• These Terms of Service and any agreements under them shall be governed by and construed in accordance with the laws of the Republic of Armenia.
  
• For customers located in the European Union (including Belgium), all transactions are subject to EU consumer protection regulations, including the 14-day withdrawal right, data protection, and fair business practices.

SECTION 19 – CHANGES TO TERMS OF SERVICE

• We reserve the right to modify these Terms at any time.
  
• Updates will be posted on this page with the “Last Updated” date at the top.
  
• Your continued use of our Website constitutes acceptance of the revised Terms.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms or your use of the Website may be directed to us at:

Baleni Store | Operated by BALENISTORE LLC (Reg. No. 42.110.1430388)
Head Office: Yeritasardutyan str, house 8, Dzoraghbyur 2224, Kotayk, Armenia
EU Support: Lenaart de Landrelaan 109, Antwerpen 2660, Belgium
Email: info@balenistore.com | baleni2024@gmail.com
Phone: +32 489 781910 (International) | +374 93 764595 (Armenia)

We comply with EU consumer protection and GDPR regulations.