Shipping policy

Total Delivery Time = Processing Time + Shipping Time

Thank you for shopping with Baleni Store! We are delighted to provide you with an exceptional shopping experience for women’s clothing. Below are the details regarding our updated shipping policies.

Shipping Locations

We proudly ship worldwide from our base in Armenia. Whether you’re in Europe, the United States, or anywhere else in the world, we are dedicated to ensuring that your order reaches you in a timely and secure manner.

Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, the shipping time will vary depending on your delivery destination.

Shipping Rates & Delivery Estimates

Country/Region	Shipping Method	Cost	Estimated Delivery Time
Armenia	Standard	Free	1–5 Business Days
Belgium	Standard	€11.99	4–12 Business Days
Europe (other countries)	Standard	€11.99	4–12 Business Days
United States, United Kingdom, Canada	Standard	US$11.99	4–12 Business Days
Australia, New Zealand	Standard	US$17.99	4–12 Business Days
The rest of the world	Standard	US$17.99	7–18 Business Days

Note for EU Customers (including Belgium):
Baleni Store is an Armenia-based company that ships orders internationally to EU countries. We comply with EU consumer protection regulations, including the right to return your order within 14 days after delivery.
All product prices include VAT where applicable.

Additional Notes

Delivery times may be affected by public holidays or courier service limitations.
Customs inspections or local postal delays may occasionally extend delivery times.
International shipments may be subject to customs duties or import taxes imposed by your country. These are the customer’s responsibility. Please check your local customs policies before placing an order.

Undelivered or Refused Orders

If you refuse delivery or the order is returned to us due to an incorrect address or unclaimed parcel, we will issue a refund minus the shipping cost once the item is safely returned to us.

Order Tracking

After your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your shipment on our website or the courier’s tracking page. Tracking numbers may take a few days to become active in the courier’s system.

Customer Service

If you have any questions or concerns regarding shipping or delivery, please contact us — we’re always happy to help!
📧 info@balenistore.com | baleni2024@gmail.com