Payment Policy

When you are ready to purchase your items, click the Proceed to Checkout button.
Please log in if you have an account with us.
If you do not have an account, you will be prompted to create one or you may continue as a guest.

On the checkout screen, you will see the total cost of your selected items.
Please select your preferred payment method and provide accurate billing information to complete your order.

Accepted Payment Methods

Baleni Store currently accepts the following payment methods for your convenience:

• Visa
• MasterCard
• Maestro
• Amex
• Bancontact
• Union Pay
• PayPal
  

All payment methods are processed securely in collaboration with our trusted payment partners.

Accepted Payment Methods in Belgium

For customers located in Belgium, the following options are available for your convenience and local compatibility:

• Visa
• Mastercard
• Bancontact
• PayPal
• Amex 
  All transactions for Belgian customers are securely processed in Euro (EUR) through our certified payment processors.

Pricing & Taxes (VAT Disclosure)

• All product prices displayed on our website are listed in Euro (EUR).
  Prices include VAT where applicable under EU regulations.
• Please note that for orders shipped from Armenia to the European Union, additional customs duties or import taxes may be imposed by your local customs authority.
  
• These fees are not charged or collected by Baleni Store and must be paid by the customer upon delivery, if applicable.
• Baleni Store does not take responsibility for customs delays or charges; we recommend checking with your local customs office before placing an international order.

How Do I Know My Payment Is Secure?

• We ensure that every credit card transaction occurs within a fully secure environment.
  
• The balenistore.com payment system uses 128-bit SSL (Secure Socket Layer) encryption to protect your data during transmission.
• You can confirm your session is secure by checking for a padlock icon in your browser’s address bar.
• We do not store your credit card details after payment is processed.
  Instead, your payment information is transmitted directly to our payment gateways or banks using encryption and industry-standard security protocols.
• Baleni Store complies with PCI DSS (Payment Card Industry Data Security Standard) and partners only with trusted international payment processors such as PayPal and Stripe.

Payment Security & Fraud Prevention

• Baleni Store is committed to maintaining a safe, enjoyable, and reliable online shopping experience for all customers.
• To protect our customers and prevent fraudulent transactions, we use automated security screening systems and manual verification processes.
• In certain cases, confirmation of customer details may be required before processing an order.
  
• Please ensure your contact information is accurate and up to date so that we can reach you promptly if verification is required.
• If suspicious or unauthorized transactions are detected, Baleni Store reserves the right to cancel the order and notify the customer immediately.
• Order Confirmation & Billing
• Once your payment has been successfully processed, you will receive an order confirmation email containing a summary of your purchase and payment details.
• If your card or PayPal account is charged but you do not receive a confirmation email within 24 hours, please contact our Payment Support Team for assistance.
• Please note that all charges will appear under “Baleni Store” or “BALENISTORE LLC” on your payment statement.

Refunds, Cancellations, and Chargebacks

• For detailed information regarding refunds, cancellations, and order withdrawal rights, please review our Return & Refund Policy.
• Refunds are always issued to the original payment method used for the transaction.
  Processing times may vary depending on your bank or payment provider.
• Initiating an unauthorized chargeback after successful delivery may result in account suspension or legal claim, as per our Terms of Service.

Currency Conversion

• If your local currency differs from Euro (EUR), your bank or credit card provider may apply a foreign transaction fee or conversion rate at checkout.
  
• Baleni Store does not control these rates and recommends checking with your provider for details prior to purchase.

Payment Support Contact

If you experience any issues with your payment, billing information, or transaction status, please contact us directly:

BALENISTORE LLC

© 2025 Baleni Store | Operated by BALENISTORE LLC (Reg. No. 42.110.1430388)
Head Office: Yeritasardutyan str, house 8, Dzoraghbyur 2224, Kotayk, Armenia
EU Support: Lenaart de Landrelaan 109, Antwerpen 2660, Belgium📧 Email: billing@balenistore.com | info@balenistore.com
📞 Phone: +32 489 781910 (International) | +374 93 764595 (Armenia)

We are here to assist you with any billing or payment-related inquiries.
Our team operates under the guidelines of EU consumer protection and GDPR compliance.